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S14barnes's avatar
5 years ago
Solved

Server down - error message

Getting issues with madden 21 trial.

No issues with fifa 20 or 21 or NHL 21 trial or madden 20. 

It says the servers are down and can't connect. 

PS4 is connected via ethernet and manual assigned IP. Port forward as per suggestions. I also put it in the DMZ and made no difference. 

Any ideas? Screen shot for port forwarding. All internal IP addresses so fine to post.

8 Replies

  • PS4

    NFL 21 Trial

    Tried below

    DNS set to googles (8.8.8.8,8.8.4.4)

    Ports open as per game guide and portforwarding site.

    Put PS4 in DMZ

    uninstalled game

    reinstalled game

    cleared game cache (saved files)

    Any other ideas?

  • So i just signed up for ea access on PC. paid the sub for a month.

    Downloaded NFL 21

    Tried it, it works.

    So i dont believe this to be a network issue or port forward issue..

    Any ideas?

  • S14barnes's avatar
    S14barnes
    5 years ago
    @8PhilKessel1 Yeah it's just annoying they are pawning it off as a network issue..

    Pc is fine for me.. but would prefer PS4 to work

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