EA_Blueberry
Community Manager
Community ManagerServer Maintenance on Thursday, November 5th at 7:00AM ET
There will be server maintenance for Madden NFL 21 on Thursday, November 5th at 7:00AM ET. During this time, online Franchise modes will be offline and will come back online once maintenance is co...
- *UPDATE* (11/9/20)Today's Madden NFL 21 Emergency Title Update addressed an issue where players were getting locked out of signing into Madden NFL 21.
The Emergency Title Update went live on all platforms (Xbox/Playstation/PC) at 9AM PT/12:00PM ET today, Monday, November 9th.Hey, Madden Community.
The Madden NFL team is aware of players having trouble connecting to the EA servers. They have identified the root cause of the issue and planning to deliver an emergency patch ASAP to help everyone impacted by this, but in the meantime players can gain access to the game through the following steps below.
We will update this post when more updates become available to us. We also encourage you to follow MaddenNFLDirect and EAHelp on Twitter for additional updates. Thank you for sticking this out for us while the team is working to get you back online as soon as possible.Point of Clarification: We understand that players may have done this workaround before and they are still running into this issue. One thing to note is that a backend change went into effect this morning. If players use the workaround now, the problem should not recur.
Xbox One- Close the Madden NFL 21 application from the Xbox One Dashboard
- Select Options > Manage Game and Addons for Madden
- Navigate to “Saved Data”
- Navigated to “Reserved space”
- File should be roughly 4GB
- Select options for that file
- Select clear reserved space
- Confirm the action by selecting CLEAR RESERVED SPACE
- Restart your Xbox One
- Launch Madden NFL 21
PC- Close the Madden NFL 21 application
- Wait for it to close completely
- Navigate to this file directory
- C:\ProgramData\Frostbite\Madden NFL 21\LCU
- Delete the LCU folder
- Right click the folder and select Delete
- Restart your system
- Launch Madden NFL 21
PS4- Close the Madden NFL 21 application
- Select Options on Madden NFL 21
- Navigate to “Delete”
- Confirm deletion
- Insert your Madden NFL 21 disc, and launch OR Reinstall the game from the Playstation Store if purchase digitally
- Install Madden NFL 21
- Once fully updated, launch Madden NFL 21
(Source)
