Forum Discussion
Hey, @Moopert @RavensYulas
Was hoping to have you walk me through a critical process of the freeze. Does it happen when the player is celebrating the touchdown?
- 4 years ago
So with the thread coming alive again.
I've found what seems to be partial fixes that reduces the chances of the crash.
1. swap to Directx11 instead of 12
2. Whenever Lamar (he caused my issues) has ANY celebration / stat pop up (x rushes for x yards for example) do NOT press ANYTHING.
I went from 3+ crashes per week in solo battles to 1 last week due to me forgetting to not press anything during a celebration
the first fix definitely lowered the chances of it happening as i managed 9 or 10 solo battles without a crash until i learned of the 2nd "fix"@EA_Blueberry The crash is a 1-2 second freeze followed by the game simply closing alt + f4 style, no warning, no error, nothing. As mentioned above these precautions seems to prevent the crashes.
It looks like the issue has to do with (maybe?) specific players such as blitz lamar (in PUP) and ive heard about blitz bo jackson as well, during any sort of celebration, be it td's or whenever the game pops up the stat window showing they had x rushes for x yards- EA_Blueberry4 years ago
Community Manager
Can you all respond back with the following so we can forward this to the team:
- Gamertag/PSN ID/Origin ID
- Platform you play on
- Mode it's crashing in
- Player you're using when you score a TD (Please link the item you're using from MUTHEAD by searching the player item)
- If you are on PC, provide a DxDiag report.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thank you!
- 4 years ago
@EA_BlueberryOrigin ID:Moopert
PC
Challenges and H2H season games
Blitz Bo Jackson inserted into his power up: https://www.muthead.com/22/players/19209877/