Forum Discussion
EA_Blueberry
Community Manager
5 years ago@Big_Poppa_12000 Hey there!
How many times does this happen per week and per month for you? We'll share your concerns with the team, sorry to hear it's happening to you in one of your favorite modes.
If you're up for any troubleshooting with some basic steps I'm here to help walk you through them to see if any of it helps keep you in the game. I know they work for a lot of players. Let me know!
How many times does this happen per week and per month for you? We'll share your concerns with the team, sorry to hear it's happening to you in one of your favorite modes.
If you're up for any troubleshooting with some basic steps I'm here to help walk you through them to see if any of it helps keep you in the game. I know they work for a lot of players. Let me know!
- 5 years ago
I played 2 solo battles today and got DNF'd even though I completed and won both. Whatever fix they deployed yesterday (according to Madden Directs tweet certainly didn't work for me at least.
- EA_Blueberry5 years ago
Community Manager
@bwsmith33071 @Big_Poppa_12000
Have you both power cycled your modem/router and console lately? Do you play on a WiFi or wired connection? I'll see if we can find what the root cause of this is. The disconnection is happening when the results of the game are being transferred to the servers and back.
- 5 years ago@EA_Blueberry I have cycled my system, however, that should be something EA SPORTS or someone should be trying to rectify. No issues yesterday. I will keep you posted. Thank you for assisting us with this.
- 5 years ago
It happens it seems rather frequently lately. If if it fixes the issue, does it give you your points that you earn, win or lose? So far I have read some of the comments from the community and nothing seems to prevent this from occurring.