Forum Discussion
How many times does this happen per week and per month for you? We'll share your concerns with the team, sorry to hear it's happening to you in one of your favorite modes.
If you're up for any troubleshooting with some basic steps I'm here to help walk you through them to see if any of it helps keep you in the game. I know they work for a lot of players. Let me know!
I played 2 solo battles today and got DNF'd even though I completed and won both. Whatever fix they deployed yesterday (according to Madden Directs tweet certainly didn't work for me at least.
- EA_Blueberry5 years ago
Community Manager
@bwsmith33071 @Big_Poppa_12000
Have you both power cycled your modem/router and console lately? Do you play on a WiFi or wired connection? I'll see if we can find what the root cause of this is. The disconnection is happening when the results of the game are being transferred to the servers and back.
- 5 years ago@EA_Blueberry I have cycled my system, however, that should be something EA SPORTS or someone should be trying to rectify. No issues yesterday. I will keep you posted. Thank you for assisting us with this.
- 5 years ago
@EA_BlueberryI have had no other connectivity issues. In fact I played a Legends challenge in between both games to see if it would happen again because I didn't want to get the second DNF. That went fine, so I played the second solo battle, played through completed it and got DNF'd a second time. BTW I'm on PC, if that makes a difference. Frustrating because I should have finished in the top 50. Also, the DNF's occurred in the morning. I waited til the evening to try and complete the last 2 solo battles i had left and those went fine. Although I altered my play to complete them as fast * possible in case length of time was an issue.
- Neo_Novalis5 years agoHero+
@bwsmith33071I guess I know how it feels to face this kind of Solo Battle DNFs. I had 29 DNFs in Madden 20 and close to 20 in Madden 21 already, playing on PC too. A while ago I wrote about my lessons learnt in this forum about how to decrease the frequency of facing DNFs. (although I wrote it in another context, see https://answers.ea.com/t5/Bug-Reports/Why-am-I-getting-constantly-DC-GLITCHED-I-CANT-EVEN-PLAY-A-GAME/m-p/9956794#M8684)
Regarding facing DNFs after finishing the Solo Battle, I faced this pattern multiple times. sometimes I realised that my upload speed was zero (for whatever reason) and the game could not upload my result. sometimes it was just due to a (very) short disconnect or desync issue happening at the end of the game. I'm European and I guess that a lot can happen somewhere between my PC and EA's servers. That's really frustrating because I cannot do anything about it.
At least, my steps to reduce short disconnects due to my router/cable/modem seemed to improve my situation regarding disconnects/desyncs. I'm still facing DNFs much too often but I'd estimate that about half of my 20 DNFs this year happened due to a game crash (when playing on my laptop (instead of my PC) and a turnover occurs. I have no idea why the game crashes since I can play any other mode without issues...).
I've gotten used to the fact that I have to expect a DNF at any time. it's still extremely frustrating, but there are more important things in life...
I hope that my lessons learnt will help you to reduce the amount of DNFs. good luck!EDIT: I'd like to add that I'm able to rank top 10 in Solo Battles (if I do not face a DNF. and no, I do not exploit glitch plays!). at least it comforts me that at least one other player gets to enjoy the top 100 rewards when I invest vast sums in my psychotherapists again because of facing a DNF .... 😉