EA Staff (Retired)More logs are required through another tool. This is why they cannot see the information they are investigating at this time using the current time stamp and date. I already provided this information. More investigation is needed. Unfortunately our QA teams are unable to reproduce this issue, so this is tied to a specific way in how these challenges are reporting back data on the backend. Somehow your account is affected.
Again, the team cannot address this issue at this time without more specific logs which they have enabled on their end. Sorry I can't be of more assistance. If you do not want to assist further with providing this information, please let me know. I totally understand.
All the information you have provided in all of your posts have been provided to our engineers. Again, more detailed logs are needed.
Have a great night!
K
Im on xbox series X My last so battle game just disappeared. Right after the 12th game i clicked the 13 it said event unavailable..... I back out of solo battles and come back in. It acts like i played them all.... need a redzone pack make right.
