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TheKcChiefs22's avatar
TheKcChiefs22
5 years ago

Solo Battles Glitch (Not allowed to play last game) 3+ weeks issue.

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? TheKcChiefs22 Date/time issue occurred October 24th, October 1...
hags412's avatar
hags412
5 years ago

I play my 12th game, go to play my 13th and it disappears. The patch deployed a few weeks ago apparently did not take. Please look into this 

  • Gamertag/PSN ID/Origin ID (PC): Madmartigame
  • Were you able to get the 13th game since the last fix and now no longer getting it, or have you never been able to play the 13th game since the fix? This continues to happen about every other week, even after the patch that was supposed to fix it. 
  • Platform you are playing the game on: PS5
  • Time: 6:30am CST 1/23/21

Again please look into this and if possible have some sort of make good. Through out my time with Madden 21 this glitch has cost me over 4M coins. And a glitch that has nothing to do with my gameplay or any form of exploitation/cheating. This is by all appearances a coding issue for a game mode that is either broken or poorly created. This week I was on pace for a top 10 finish and now I will most likely miss the top 100 all together. 

Solo battles are what I primarily play in Ultimate Team and so when I invest the time to play 12-13 games, my expectation is that it works and I am properly rewarded for my time and effort. Taking the time commitment out of the equation, looking at the difference between a top 10 finish and the Legend rank, there is a difference of about 450K coins. By the MUT store coin to points conversion and ratios, that 450K coins comes out to ~$80 worth of in game content. That is ~$80 of content for 1 week. Scale that up to the 4M coins that I have missed out on since the start of Madden 21 because of this glitch, and we get closer to over $700. Hopefully putting this issue into real world terms and dollars can help explain why it is so frustrating when the game does not work correctly.

I am attaching an image that shows I am only at 12 of 12 games played but that there is not a tab to play the 13th game. 

rjwil73's avatar
rjwil73
5 years ago
@hags412 This final solo battle issue has been going on since early October. They claimed to have fixed it, but apparently they didn't. Not surprising. I was banned for 46 days and finally got my account back this week. I couldn't play the first 4 games due to the suspension but same thing on my final--this time the ninth game. Try to start it and get an immediate "This game is not available," message. Then the game isn't there any more. This whole release is a horror show.
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago

    @rjwil73unfortunately, there is not much to add to your assessment ... ☹️

    but I'm wondering how many Solo Battle games you've played in a row before this bug occurred. since I've been doing what I described in my previous post (in the last paragraph) I did not face this bug again (while I had faced it twice in two weeks in a row before). I hope that this might be a workaround as long as the dev team is not able to solve it out completely.

    • rjwil73's avatar
      rjwil73
      5 years ago
      @Neo_Novalis I believe I played 2 prior to the DNF on the last one, but my last one was the featured. I'll try to play each series...first set...next set...and 3rd set plus the featured and shut down between each set.
    • rjwil73's avatar
      rjwil73
      5 years ago
      @Neo_Novalis Same thing as last week. I played the featured game, restarted game, played the first four, restarted, played the next set yesterday, restarted, and played the final 3 today. No 13th game.
      • Neo_Novalis's avatar
        Neo_Novalis
        Hero+
        5 years ago
        @rjwil73 ☹️ thank you for sharing this information! very disappointing though. I hoped it might help to avoid this bug. ☹️

        this mode is really frustrating. you have to play all week long, invest a lot of time and then... well, either missing the next rewards tier or dropping out of the leaderboard... that the coins per completed game were reduced from 1000 (in Madden 20) to 25 this year makes it even worse. I really do not like this mode although I'm one of those who benefit the most from it this year. this mode is just unfair and frustrating for many players...
    • theeap's avatar
      theeap
      5 years ago

      I didnt get to play all my solo battles and am 1 win away from legend rewards. This has happened before where i didnt get to play my featured opponent and missed my legendary rewards.

      • Neo_Novalis's avatar
        Neo_Novalis
        Hero+
        4 years ago
        @theeap unfortunately, this bug has been reported by a lot of other players too already. the fix the dev team tried to implement in the december update did not solve the issue for all players, obviously.

        anyways, the issue seems to be related to the cache. the game saves some (user-specific) information in the cache to speed-up loading processes. so far, I've read about two workarounds that work at least for some players (incl. myself):
        1) emptying/deleting the cache (how to do it, see here: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/)
        2) closing the game (Madden) after the week's 11th game and restarting it before the 12th game.

        hope that helps and you will not face this bug again, good luck!

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