Product: Madden NFL 21
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? BoCelts534
Date/time issue occurred February 7th, 2021
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Two times now, I have been in position to be in the top 100 rankings. After finishing my 12th game, with one remaining on the final set of opponents, the game went to "pending results" when I did not have a chance to play my 13th game. This has resulted in incorrect rewards, as I would have ranked this week especially (285,000+ battle score with a game remaining).
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Play the second to last opponent of the week in solo battles, and then try to play the last game. Before you can even select the last game, the event goes to "pending results."
What happens when the bug occurs? Pending rewards screen / event finished notification comes up as if the game was played, when it wasn't.
What do you expect to see? I expect to be able to play the last game every week - and ideally, get the top 100 solo battle rewards for this past week as I would have ranked easily.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
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Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One X
What is your gamertag/PSN ID? Marlong484
Date/time issue occurred 14:00 PM 2/11/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I can't update the solo battle opponents. I played a game every day since monday and finshed my 4th game today, so I tried to update my opponents (wednesday refresh) to play at least one game before the next refresh tomorrow (friday opponents). But I have no option to update my opponents. Instead there is the hint, that the next update is in 19h available. But in the TOP 100, the best players have already played 13th games ... which should be not possible at Thursday.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play 4 games in solo battles and try to update your opponents.
What happens when the bug occurs? I can't update my solo battle opponents.
What do you expect to see? The option to refresh my solo battle oponents by pressing "RT".
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
It's not the first time I have a lot of problems to play the solo battle mode.
In the last to weeks, I can't play game 13th, because after game 12th it counts as a lost game.
I'm really frustrated.
