Community ManagerHey, all.
If you're still being impacted by this where you aren't receiving the 13th game we'll need your Gamertag/PSN ID/Origin ID. Please reply with it and the platform you play on.
We're not seeing reports like we've seen in the past and this is either very isolated or the result of not qualifying for the 13th game due to not playing the other games prior to the cut-off.
Happened to me yet again; here is my info (again) although I suspect it won't do much good (because it is an "isolated incident" and all that).
XBOX Gamer Tag: OJ Simpson 1970
Occurrence: Feb 13 2021, about 10:25 AM EST
Description: same as always; get kicked out of MUT after completing 12th game. Upon return to Solo Battles, get a "your rewards are pending review" message, and then the 13th game is no longer available.
