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haggerjp's avatar
haggerjp
6 years ago

Son accidentally bought Madden 19 Points instead of Madden 20 MUT Points.

Son bought MUT Points for Madden 19 at Target because it's all they had out instead of 20. They won't refund the unused code. Will EA transfer the code or anything being that Target won't?
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Hi, @haggerjp 

Please reach out to our Live-Support team at Help.EA.com in order for them to look into this request for you. Transferring points from an older EA title to a newer one is a procedure I cannot guarantee as there is an in-game prompt in Madden 20 asking whether you want to transfer points over from 19 (this prompt will ask you to transfer now, ask me later, or do not transfer points). 

Reaching our Live-Support team is the best route to take for this request though. 👍

Hope everything works out and thank you and your son for playing Madden 20!

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