Sons account wont connect MUT
my sons account which in a family member PSN account and has his own ea account wont connect on MADDEN 21 was never an issue with any other madden. Anyone know how I can fix it?
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That won't work for my son since he pays for ps+. Every other EA game works, and Madden 21 is brand new, so I don't believe the issue is on PS4's side.
As a customer, EA needs to make sure their product works on whatever platform they are selling it on.
Spoke to tech support. They say it is happening for just some users and not all users. They have been looking into the issue today. No idea of when a fix would be in place, but the more reports, the higher the priority will be.
Hey @bmloder8 - so what you did was, create a new PSN ID in your family for your son...but sign in with his normal EA account...and everything worked okay?
My wife doesn't play any EA games, and is obviously an adult, so I wonder what would happen if I signed in under *her* PSN account but put in his EA account.
Yeah basically what I did worked fine
Hmm...I wonder if he'd get the perks he's supposed to get for buying the MVP edition.
This thread is 3 weeks old... any updates from EA on fixing the issue?
EA_BlueberryCommunity Manager
The Madden NFL QA team is still investigating this, however I do not have any specific updates to share at the moment. It's important to reach out to our Support team if you haven't yet in the event this could be an account related issue that can be addressed from their end. If not, the account example will be passed along to the teams that can help use it as part of their investigation.
Thank you for your patience while the team is looking into this and we apologize for the sudden impact this has had on your purchase of Madden NFL 21.
