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kootiez's avatar
kootiez
5 years ago

Star completion in ultimate team mode Madden 21

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Slim
What is your gamertag/PSN ID? Kootiez83
Date/time issue occurred 12/23 10am
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I've completed the challenges and bonus challenges several times and still can't get that final star. This isn't just happening in the holiday event but also in the Legends, MVP, and Rivals just to name a few. Anybody else having this issue? If so how did you get it resolved?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I've tried to restart the game, reinstalled the game, tried to delete the game data and restore the licenses per technical support request.
What happens when the bug occurs? The game says that I earned more than enough stars but when I look at the challenges the last star is still empty.
What do you expect to see? I'd like to see the issue fixed so I can get the stars I need to get the rewards I'm working for. Not to mention actually getting credit for the chill factor that I've earned
PS4 Crash Reporting: Please copy the text you put in the crash report here. Never had a crash in the game
What is the AMD or Nvidia Model Number of your graphics card? I don't know
Enter RAM memory size in GB My memory size is 2.5TB

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Don't have any on my phone

6 Replies

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago

    I'm not exactly sure whether I completely understand your issue. therefore some questions first:

    • do you mean you got e.g. 4 stars in one single challenge and the 5th is still missing? if yes, which difficulty did you chose to play the Solo? you have to complete the Solo on the highest available difficulty level and complete the additional bonus objectives in one game. it does not work, if you complete the Solo on a lower difficulty and complete both bonus objectives in the first trial and then redo the challenge on the highest difficulty but missing one or more bonus objectives.
    • my second guess how to interpret your issue: did you complete all available Solo Challenges of a promo incl. all bonus objectives and you are still short of the maximum stars in the milestones tab? if this is the case you might have missed some limited time challenges. these type of challenges has to be played before a specific deadline and afterwards they are not available anymore. unfortunately, if a player misses the deadline it is not possible to gain the full amount of stars for the respective promos.

    hope that helps.

  • kootiez's avatar
    kootiez
    5 years ago
    @Neo_Novalis I always complete the challenge on the three star difficulty and if I don't get all five stars I redo the challenge on the same difficulty of three stars. And still no matter how well I complete the challenge I just can't get that final star
  • kootiez's avatar
    kootiez
    5 years ago
    @Neo_Novalis It first happened with the Christmas event challenges so I tried different challenges that weren't LTMs. It did the same thing in Rivals, MVP, and Legends challenges as well. I made sure to read the challenge goals thoroughly and I checked the goals while doing the challenge to be sure I completed all the challenges bonus ones included. I'm baffled by what's going on and don't understand how to fix it or what I'm doing wrong. If I didn't understand something I turned to other gamers that had completed the challenge via youtube and the madden forums.
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @kootiez hm, that sounds pretty weird. did not read about a similar bug yet. could you maybe make some screenshots when it happens the next time?

    anyways, I hope there will be a solution for you soon. I think I can imagine how frustrating it is for you. ☹️ good luck!

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