Star, Superstar, and Superstar-xfactors not working/displaying

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred December 20 - Present
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? Giants?
Summarize your bug This has to do with the "star," "superstar," and "superstar-xfactor." I'm playing with the Giants and Barkley and a rookie whom I drafted after the first season are "Superstar-xfactors." Logan Ryan is a "superstar." And there are several "stars" on the team who I won't go through. None of the "stars, superstars, or superstar-xfactor" icons show up on the field during gameplay. More details, and screen shots can be found below.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure? Try playing a franchise with the Giants?
What happens when the bug occurs? Nothing happens. The icons that are supposed to show with their respective players does not show.
What do you expect to see? I would expect to see the developmental icons on the aforementioned players. CPU opponents have all their icons for those players.
PS4 Crash Reporting: Please copy the text you put in the crash report here. Not a crash.
What is the AMD or Nvidia Model Number of your graphics card? ?
Enter RAM memory size in GB ?

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This has to do with the "star," "superstar," and "superstar-xfactor." I'm playing with the Giants and Barkley and a rookie whom I drafted after the first season are "Superstar-xfactors." Logan Ryan is a "superstar." And there are several "stars" on the team who I won't go through.

None of the "stars, superstars, or superstar-xfactor" icons show up on the field during gameplay for my team. All the CPU players have their icons in every game, and they're displayed correctly.

I'm new to all this X-factor nonsense as I didn't play Madden 20, but what I'm witnessing in this game is puzzling to say the very least. Nothing really seems to be showing up on the field regarding abilities.

As you'll see in photo 1- Logan Ryan is a Superstar. Photo 2 during game play, he shows nothing? Shouldn't there be a "star" logo along with a box with what his ability is?

Photo 3, a player who I drafted, turned out to be a Superstar X-factor, yet in photo 4 during the in-game screen, he shows as a just a superstar. Furthermore, in the game, he has nothing under his name.

My one offensive player, Barkley, just shows a little black box with a train in it. But there's no "X" 

None of my "star" players have a star showing on the field either.  Literally the only icon that shows is Barkley's black box with a train in it. 

This all seems to be abnormal. I even adjusted the number of Superstar X factors and Superstars in the league to a higher number, thinking "hmmm, maybe these guys exceeded the number allowed in my franchise?" Still nothing