Stay Safe. Stay Home. Play Together.

Thanks for getting back so quickly, @g2blaster 

There were players experiencing connectivity issues prior to the messaging going up. This was emergency maintenance put into place to fix those issues that unexpectedly arose. We do our best to identify issues as quickly as possible so we can put all the motions forward to notifying players across social channels and in-game pop ups. It sounds like you were one of the users experiencing the connectivity issues early on before we identified it as a widespread issue. We apologize for any confusion and frustration you experienced in the process with our Support.

Our forum staff unfortunately cannot make any changes to game results though, nor can our Support do this as the reward structure must be consistent for all players. I've seen players experience DNFs in Solo Battles over the years and we're forwarding experiences like this to the Madden team so they're aware of these type of issues to improve the game experience going forward. 

I wish you the best of luck in this weeks Solo Battles in hopes you achieve the Legend rank. We're keeping a close eye on the connectivity issues facing the gaming industry right now due to increased players jumping online under these unprecedented times.