I CAN NOT GET INTO THE MAIN MENU. STUCK AT LOADING SCREEN. BAR IS ABOUT 35% FULL THEN STOPS COMPLETELY "REVIEWING THE GAMEPLAN"
PLEASE ADVISE
[Admin - Removed. Please don't mass-tag EA staff per the Answers HQ Rules & Guidelines]
I jus fixed mine bro. No guarantee its a perfect fix... but I jus connected my PS4 to my phones hotspot and tried to start it and it worked randomly. I been trying to play for 2 days
I keep getting stuck before I get to the main menu. Been trying since 8/28/20. And have not got to play. I took a picture of the error message that pops up during loading. And my storage space on my ps4.
The game kept getting stuck at the “preparing a game plan” loading screen so I restarted a couple times, then eventually just uninstalled the game.
now, the game won’t install. I have no clue what to do. My Xbox says there is a game in the queue but only a blank box shows up.
Is there anything I can do about this?
Community ManagerHi all,
If you're still running into this issue it may be connection related. When you've got the chance I'd recommend starting off with the basic connection steps over at the EA help website. If it keeps happening after that check out the platform-specific steps as well:
- Xbox One
- PC
Let me know if you're still running into the same issues after that.
@evanhead7 wrote:
The game kept getting stuck at the “preparing a game plan” loading screen so I restarted a couple times, then eventually just uninstalled the game.
now, the game won’t install. I have no clue what to do. My Xbox says there is a game in the queue but only a blank box shows up.
Is there anything I can do about this?
Have you had the chance to try power-cycling your Xbox to see if that helps at all? If you're still unable to start the download after that I'd recommend reaching out to the Xbox support team to see if they can offer any further advice on how to fix that.
/Kent
Hey Kent,
Thanks for the game that doesn't * work!
If other games are working on my xbox it and madden is the only one that isn't, it sounds like there might be a issue with madden of some kind. Do you have any idea why the * madden isn't working but other games are?
/Kevin
Nothings working for me. Not the hotspot nothing. Please fix your game ffs I’ve spent way to much money for some thing that’s never gonna let me play again.
Same issue started happening after update 1.12. Tried all tricks that’s been suggested to fix, but nothing works. I like how EA acts like there is no issue or deflects the blame on others (ISP, network, system). I’m able to connect and play online with other games, even other EA games, so it has to be an issue with just Madden 21. Either madden servers or code written wrong to verify game while logging in. IDK, all I know is it’s a Madden issue and would like EA to at least acknowledge an issue and say they are working on it. Stop deflecting blame!
Guys its most likely a your banned. Ea is horrible at there jobs i have waited 21 days so far with 0 help from anyone at ea to fix this, have called reps on the phone, ea help twitter,cases open for 21 days, no help on the forum, like whats a person have to do to play the dam game.. they would rather let Zirksee promote his coin site then let u play legit. FACTS
