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LydesPlays's avatar
LydesPlays
4 years ago
Solved

stuck on pre snap menu, cannot snap the ball

First downloaded madden 22 on pc, ea. When the game first started, I was put in the game with chiefs vs bucs and I went on offense and could not snap the ball. It looked like the pre snap menu (rig...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    @LydesPlays 

    The mapping can't be changed via in-game. You may need to uninstall/remove the devices from your PC and install the latest drivers for the Xbox controller again. I know some players have had some trouble when the PC picks up another Bluetooth device or if third party software was used for controller mapping it's caused compatibility issues. 

    Some players used DS4 to use the PS4 controllers for the game and while it can work, we cannot guarantee the game will completely function when that software or controller is used. 

LydesPlays's avatar
LydesPlays
4 years ago

I think the problem is more of when I plug in a controller, the game keeps thinking it is a playstation controller (as the icons are X triangle etc.) and this mapping is wrong. Even if I used an official xbox controller, the problem still exists. The game's controlling mapping is terribly off, if there is no way to change each control on the controller?

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@LydesPlays 

The mapping can't be changed via in-game. You may need to uninstall/remove the devices from your PC and install the latest drivers for the Xbox controller again. I know some players have had some trouble when the PC picks up another Bluetooth device or if third party software was used for controller mapping it's caused compatibility issues. 

Some players used DS4 to use the PS4 controllers for the game and while it can work, we cannot guarantee the game will completely function when that software or controller is used. 

  • LydesPlays's avatar
    LydesPlays
    4 years ago

    Hi thanks for the help but I figured out after long debugging.

    It was my controller, there was no issue with madden, I changed by third party mapping by other application.

    Thank you  for your time.

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