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xxlordocelotxx's avatar
xxlordocelotxx
6 years ago

Stuttering no matter what i set the graphics to

i'm having stuttering and choppy audio in game, the menus work fine most of the time but even they stutter on occasion. I've tried lowering the graphics settings down to the point everything thing is...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

First, apologies for the link spam below! Second, thank you all so much for quickly responding with your motherboards.

I see a lot of these motherboards under the list of MSI Motherboards here.

Some of them have Sonic Radar included and even Nahimic audio. I've seen Nahimic actually result in some sound and performance issues lately with our games. I included some various posts below that showcases how fully uninstalling them have fixed this for PC players. 

Would any of you be willing to give that a try to see if we can determine if it's audio related? (Some players have mentioned better performance when they made audio changes within game)

Sonic Studio / Sonic Radar:

Nahimic: 

jfunk825's avatar
jfunk825
6 years ago
@EA_Blueberry Just cancelled my Premiere Access. The lack of progress and communication on this issue is completely unacceptable.
  • CzingerX's avatar
    CzingerX
    6 years ago

    Bought it 2 weeks ago. Still cannot play. Same issues as others. Bad sounds Low Fps.

    Intel Quad Core i5-2400 3.3GHz
    EVGA NVIDIA GeForce GTX 1070 SC 8GB
    16GB G.Skill Ripjaws DDR3 1333 RAM
    Samsung SSD Evo 860 500GB
    Windows 10 Home 64 bit 

  • xxlordocelotxx's avatar
    xxlordocelotxx
    6 years ago
    @jfunk825 i'm so close to doing the same, i'm trying to give them a chance but it feels like zero progress has been made since i initially reported this. We just keep getting the same report that they're looking into it over and over...

    The real shame is that from what i've been able to play combining multiple work arounds is the fact that the game plays really great this year. It's pretty lame though that a lot of us can't really truly enjoy it...
    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      6 years ago

      Your Dxdiag reports have been forwarded to the relevant people and our investigation into this performance issue is ongoing.

      Thank you for you help here while we continue to work on the issue.

      • jfunk825's avatar
        jfunk825
        6 years ago
        @EA_Barry Its been weeks since this was reported. "Forwarded dx diags" isn't good enough. There is a zero percent chance your team would not have made a single inch of headway on this issue in that time if they were really putting any resources at all into it. What has the "ongoing investigation" found so far?

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