Forum Discussion
EA_Barry
Community Manager
6 years agoYour Dxdiag reports have been forwarded to the relevant people and our investigation into this performance issue is ongoing.
Thank you for you help here while we continue to work on the issue.
6 years ago
@EA_Barry Its been weeks since this was reported. "Forwarded dx diags" isn't good enough. There is a zero percent chance your team would not have made a single inch of headway on this issue in that time if they were really putting any resources at all into it. What has the "ongoing investigation" found so far?
- 6 years ago
Sounds like their investigation found that people are starting to refund and cancel premium.