Forum Discussion
Same issue here. Game has some stuttering and eventually freezes requiring a hard reboot ( after anywhere from 2-45 minutes thus far). Trying the recommended tweaks reduced the audio popping but didn't eliminate it.
Do you see any improvement if you remove all the USB devices aside from your mouse, keyboard, Xbox controller, and headset?
- 6 years ago
@EA_Blueberry wrote:Do you see any improvement if you remove all the USB devices aside from your mouse, keyboard, Xbox controller, and headset?
Lmao we’re back to this. I can answer for him. No he doesn’t see any improvements because it’s not an issue on the user end.
- 6 years ago
Ive literally unplugged every device from my computer except my mouse, keyboard and single controller and the game still crashes my PC. It is not something on our end, this is on YOUR end EA. Do your consumers a favor and get something done. Ive canceled my Origin Premier and will not be buying this game even if yahll get this fixed. It's been almost a month an NO real answers on this topic. It's really sad.
- 6 years ago
I only have keyboard, mouse, and controller attached and have always seen this problem.
- 6 years ago
@EA_Blueberry wrote:Do you see any improvement if you remove all the USB devices aside from your mouse, keyboard, Xbox controller, and headset?
So I tried shutting down all startup programs and having nothing running in the background, and I got through a full-length game with no freezes.
I still get mild stuttering whenever there's a big play moment and the crowd roars. Seems somehow related to the audio. Unplugging all of my peripherals isn't a workable solution for me, not gonna crawl around on my hands and knees under my desk every time I want to play.
- 6 years ago
Good luck fellas. Second game into solo battles and I take another L because the game froze up.(second week in a row) Never going to build a team like that. I’ll just cancel my subscription and see if they figure it out by madden 21.
- EA_Blueberry6 years ago
Community Manager
Thanks for getting back. Was curious if it would at least make it more enjoyable for you while it's been getting looked into by the team. I've seen other forum users experience performance issues when they had a lot of external hard drives or other types of hardware (ex: Oculus) attached to the system.
A new update has been released on PC. Can you all try jumping in and let us know how the game is performing for you?
- 6 years ago@EA_Blueberry I can confirm that even with the new patch and updated Nvidia drivers that dropped this morning, my PC is still crashing. Audio still very choppy as well.