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@EA_Blueberry wrote:Do you see any improvement if you remove all the USB devices aside from your mouse, keyboard, Xbox controller, and headset?
So I tried shutting down all startup programs and having nothing running in the background, and I got through a full-length game with no freezes.
I still get mild stuttering whenever there's a big play moment and the crowd roars. Seems somehow related to the audio. Unplugging all of my peripherals isn't a workable solution for me, not gonna crawl around on my hands and knees under my desk every time I want to play.
Thanks for getting back. Was curious if it would at least make it more enjoyable for you while it's been getting looked into by the team. I've seen other forum users experience performance issues when they had a lot of external hard drives or other types of hardware (ex: Oculus) attached to the system.
A new update has been released on PC. Can you all try jumping in and let us know how the game is performing for you?
- 6 years ago@EA_Blueberry I can confirm that even with the new patch and updated Nvidia drivers that dropped this morning, my PC is still crashing. Audio still very choppy as well.
- EA_Blueberry6 years ago
Community Manager
@Back2SeattleLib wrote:
@EA_Blueberry I can confirm that even with the new patch and updated Nvidia drivers that dropped this morning, my PC is still crashing. Audio still very choppy as well.For clarification is the PC crashing or the game client crashing? Do you get a specific error?
- 6 years ago@EA_Blueberry it completely freezes my PC where I have to use the power button to shut down and restart my PC. Madden 20 is the ONLY game I've ever had this issue on.
- 6 years ago@EA_Blueberry So did try removing all of my other controllers except the 360 one (I have 3 other input devices for flight sims), got through a whole game again.
Still needs to be set to real time (not an acceptable long term solution).
In the process of doing this, I first tried just removing only my throttle input, and that had some pretty wacky effects on joystick input and made the menus unusable. Seems Madden doesn't play nice with PC setups with multiple input devices. I have many many other games that manage this just fine, hoping this gets addressed, unlike BF4, where it apparently never was. - 6 years ago
After the update (Aug 20) I played 3 games and had no freezes. However, audio problems remain. Also, rather than freezes, I get pauses (< 1 sec) that occur about the same frequency as the freezes did before the update (about 3-4 per game). This is with running the game at a normal priority and ultra graphics settings.
- 6 years ago
Okay, here is my report:
After I installing the latest Madden 20 Patch, nothing has changed. Still stuttering and long freezings.
After that I installed the latest NVIDIA Patch who released yesterday. For the first time I had a long freezing in the intro and then a "lost connection to the server" error message.
So I restarted directly Madden and then worked flawlessly.
But ingame has nothing changed. Audio choppy, game stuttering and freezings. After switching the priority of madden20.exe back to "real time", the audio choppy was gone as usual. But still game stuttering and freezings.
CPU usage is still beetween 85% and 95%. Except during the freezing, then the CPU usage is permanently 100%. Sometimes with "Connection lost" error message if the freeze longer then 15 seconds.
Sorry for my bad english.
Greetings from Germany.
Mainboard: GIGABYTE F2A88XM-HD3
Windows 7 64bit
16 DDR3 RAM
Athlon X4 760K Quad Core
GeForce GTX 1050 Ti
NVIDIA Driver 436.02 (08/20/2019) - 6 years ago
I thought freezes were fixed for me, but they have returned - darn.
- 6 years ago
It feels like it's worse after the update. After only 2 Minutes ingame I got a 15 - 20 seconds freeze and then a "connection lost" error message.
It's so frustrating because it seems randomly. Sometimes I can play game after game (with minimal stuttering and freezings) and sometimes it's unplayable, stuttering with 15 seconds freeze and connection lost error message. Although I do not change anything.
- 6 years ago@EA_Blueberry As of this morning, 8/21, 9am EST, still getting occasional total system freezes during games, even with all of my USB peripherals yanked out. Sometimes I can play well over an hour without one, seems pretty random at this point. Audio stuttering is better but still not 100% fixed. Game still unplayable without setting the process priority to real time.
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