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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
Solved

The 50 Challenge - Weeks 1-7 NAT Stacked Fantasy Pack

Hey, MUT Community. The team is aware the correct reward is not being granted for the the Weeks 1-7 NAT (52 Stars) Milestone.  Please keep an eye on this post for further updates on when our Su...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    Hey, Madden Community.

    I have GREAT news!

    Our Support team is now able to grant this pack with the correct contents to those impacted by this. Please submit a case through these options below so our staff can reward it to your account right away.

    We can't thank you enough for your patience and apologize it took longer than expected to get this resolved for you. 

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

BstBdzBallBnker's avatar
BstBdzBallBnker
5 years ago

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? muirhaman
Date/time issue occurred 1-6-21 2pm ish
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug awarded incorrect reward for tier 8 of the 50 solo challenges. rec'd a choice of 3 86 OVR players
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? open reward for the 50 solo challenges tier 8
What happens when the bug occurs? incorrect reward
What do you expect to see? correct reward
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? unsure
Enter RAM memory size in GB idk

‌

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? muirhaman
Date/time issue occurred 1-6-21 2pm ish
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug awarded incorrect reward for tier 8 of the 50 solo challenges. rec'd a choice of 3 86 OVR players
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? open reward for the 50 solo challenges tier 8
What happens when the bug occurs? incorrect reward
What do you expect to see? correct reward
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? unsure
Enter RAM memory size in GB idk

‌

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