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RavennaGerald72's avatar
RavennaGerald72
5 years ago

The house rules event said 8 days

The House rules event for the Pro Bowl showdown clearly said 8 days in the bottom left of the seasons tab, as shown by my screenshot. So, me playing through, I got to 30 wins, and planned on playing my last 5 today (2/1), thinking I had 2 more days (2/3). I get on, and it said the event had ended, despite it clearly saying 8 days all week for me. I contacted ea help, and they have been no help to me, so one told me to post it here and get a response. I just want my pro bowl contender token, as I was clearly beyond on pace to get it, and if it weren’t for the visual glitch, I would’ve gotten it. Please help. 

7 Replies

  • satfreaktom264's avatar
    satfreaktom264
    Hero
    5 years ago

    i think the house rules starts last week monday. so i thought that it will be playable at least for today. 8 days in my eyes should be til tomorrow, but its gone. i cant understand why @ea is not setting a countdown in the "select event" screen, so everyone can see there how long the event will be playable.

    edit: a countdown is possible in the store for timely limited offers, so why not for timely limited events?

  • RavennaGerald72's avatar
    RavennaGerald72
    5 years ago

    At EA help they said it start 1/27, which is the day that I thought it did, it dropped with the team of the year

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @satfreaktom264 @RavennaGerald72 that's really unfortunate. ☹️ there was a similar issue with TOTW weeks 16 & 17 where the Solo Challenges went offline before the announced deadline. the Solos have been reopened afterwards for a short period of time (and only for those players who had not played them already).

    I hope there will be an option for you to gain the missing items.
  • RavennaGerald72's avatar
    RavennaGerald72
    5 years ago
    @Neo_Novalis I don’t have a following like the YouTubers that were complaining about the TOTW thing though, so I don’t see that happening for this case. How do you think we could get this confusion / mistake across to them? I already did ea help and they sent me here.
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago

    @RavennaGerald72I tried to contact them already but I'm waiting for a response. unfortunately, the main community manager working on this forum is off for some days. I hope someone else will step in soon.

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