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XiphexLive's avatar
XiphexLive
Seasoned Newcomer
4 years ago

[The Yard] Some of our services could not be accessed. Please try again.

Product: Madden NFL 22 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 Slim What is your gamertag/PSN ID? APEX_XeroPulseTV Date/time issue occurred 8/30/21...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@spartan9509 wrote:
@EA_Blueberry I’ve uninstalled/ reinstalled, restored the license to the game, deleted the save files, restarted my network and restarted my console and I’m still have the same issue (PS5)

@spartan9509 

Where in the game are you getting this error message?

spartan9509's avatar
spartan9509
4 years ago
@EA_Blueberry The Yard, accessing Madden 22 profile, FoF. Everything else works.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @spartan9509 Do you have an external hard drive or other devices plugged into your PS5? I'm worried about files located on both or some type of hardware conflicting. Likely not, but just want to cross this off the list of troubleshooting.
  • AntiHeroATX's avatar
    AntiHeroATX
    4 years ago

    I have the exact same problem. I was getting the "Unable to retrieve your progression information from EA Servers at this time. Please try again later. Please help" error for the first few days. That error then went away and has been replaced by this exact situation. I'm on PC, AntiHeroATX. 

    Anytime I try to access the store, the yard, face of the franchise (changing the body type), any time I try to access my profile in game. All of these give the Some of our services could not be accessed. Please try again. 

    Is this related the to original "Unable to retrieve your progression information from EA Servers at this time. Please try again later. Please help" issue and they just changed the error message we are getting. Chat help has been no help at all. I've gone through all the network connectivity and application exception steps. I've uninstalled, cleared cache, and reinstalled with the same issue. 

    I can access my linked profile on Madden Mobile, but not in the regular game. 

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