Product: Madden NFL 21Platform:Sony Playstation 4Which console generation do you have? Sony PlayStation 4What is your gamertag/PSN ID? K1llaBee-Date/time issue occurred 11-23-20What type of issue do you have? GameplayWhich mode has this happened in? Ultimate TeamWhich part of the mode? Solo ChallengesSummarize your bug I’m not receiving any of my twitch drops and i have connected my accounts. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Check my account What happens when the bug occurs? I don’t receive them What do you expect to see? My twitch drops PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Not receiving my twitch drops

Marked as Solution for Visibility Purposes Hey folks, We're aware of the issue some players are experiencing with Twitch drops and we are investigating it. Once we have an update to share, we'll post in this thread. Thanks for posting to let us know how you're getting on with this and for your patience while we look into things. EA_Lanna

Twitch drops | EA Forums

87 Replies

Darshan8801
5 years ago
Is there a word around for those who still don't have the twitch drops working.
Solo's are ending after the 9th game.
kevinthedude197
5 years ago
Twitch Drops still not working even after i unlinked and relinked my EA account and Twitch account twice, yesterday and today. Please fix this problem as soon as possible!!!!
EA_Lanna
Community Manager
5 years ago
Hi @Soxaholic04 and @Kevinthedude1977,

Thanks for creating the report. Please get in touch with our support team so they can take a look into this for you. You can reach them through our help.ea.com site by submitting a help ticket.

- EA_Lanna
kevinthedude197
5 years ago
I have done that twice
kevinthedude197
5 years ago
@EA_Lanna I have done that. They have no answer for when it will be fixed
JazSup
5 years ago
I have the same issue. I went through EA Help and they asked me to open a Bug Report. That unfortunately didn’t work either so I am supporting this submitted issue. I tried the unlink and relink process, but still doesn’t seem to work. I am on PS4 in case this is platform specific which sometimes happens.
EA_Lanna
Community Manager
5 years ago
Hi @kevinthedude1977,

AH I see, would this be for Madden 21 by any chance? There is an known issue with those drops that's being looked into at the moment. They would be correct if that's the case as due to the nature of investigating these bugs, there's rarely a set timeframe that can be offered for that bug.

- EA_Lanna
EA_Lanna
Community Manager
5 years ago
Hi @JazSup,

Thank you for adding that update. I've since been able to confirm that the teams are aware of this bug and looking into it. I've no ETA at the moment. We can update this thread as soon as we have an update to share. Please subscribe to the thread to get notifications.

Thanks,

EA_Lanna
kevinthedude197
5 years ago
@EA_Lanna Yes it's Madden 21
EA_Lanna
Community Manager
5 years ago
Alright, yeah this would be a bug the teams investigating @kevinthedude1977. I'll merge your thread in with the bug report on this so we can keep posts on this together and make sure any updates will reach everyone in that thread.