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JCA_Rooster's avatar
6 years ago
Solved

Two family members, same console, online franchise

I started an online franchise with my son and now we play each other in week 4 from the same console. The system is not letting us play each other. We keep getting an Error message saying The game is no longer in session. Do you have any suggestions? Please and thanks! 

  • @JCA_Rooster 

    For an online franchise each user needs to play from their own console, even if they're matched up against each other. Both players should be able to play each other when offline franchise is selected. 

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi, @JCA_Rooster!

    Did you eventually get passed this or do you still need some help? Let me know what platform you play on and whether any of you two are controlling more than one team in that franchise. 

  • JCA_Rooster's avatar
    JCA_Rooster
    5 years ago

    We could still use some help. We are playing on the PS4 platform and we are playing as separate teams, Bears and Vikings, within the Online Franchise. Each of us is only controlling one team. 

    Any ideas on how to play each other from the sames PS4 console would be appreciated. Thanks! 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @JCA_Rooster 

    For an online franchise each user needs to play from their own console, even if they're matched up against each other. Both players should be able to play each other when offline franchise is selected. 

  • This is unacceptable that EA cannot figure out how two users can play in an online franchise from one console. Earlier versions would allow this. For EA to say that one family cannot play online with another family unless every member of each family gets a separate console is ludicrous. Why does EA make it so hard to enjoy Madden? 

    - Madden owner since early 90s

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey, all.

    This post was originally created in 2020, so I will be closing it down. Please try searching for a newer post before creating a new one if you still need assistance.

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts

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