Ultimate team challenges not working

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID?
Date/time issue occurred Since September 16th
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Game won’t load. See picture
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fix the game
What happens when the bug occurs? Game won’t load
What do you expect to see? Game starting
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Game error code below