Ultimate team challenges not working

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 8/18/20-present
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug I am unable to even load up my game, in loading bar screen I receive error message - "Error, We are currently unable to process your content, but will continue trying. Please contact EA customer support if this persists."
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? hopefully
What happens when the bug occurs? The screen continues moving but no process is made in loading bar
What do you expect to see? I expect to see the game modes page but it is unable to make it there.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I am unable to even load up my game, in loading bar screen I receive error message - "Error, We are currently unable to process your content, but will continue trying. Please contact EA customer support if this persists."