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xxhyoslvrxx's avatar
xxhyoslvrxx
4 years ago

Unable to claim COACH MADDEN card

Product: Madden NFL 22 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? hyoslvr Date/time issue occurred 12/19/21 What type of issue ...
satfreaktom264's avatar
satfreaktom264
Hero
4 years ago

what happens when you choose "dismiss"?

  • xxhyoslvrxx's avatar
    xxhyoslvrxx
    4 years ago
    @satfreaktom264 I sent to the main log in screen regardless if I press dismiss or login. I've tried it both ways. It just like it was never there, nothing shows up. I've checked for unopened packs, he's not in inventory. I've checked the coaches section.
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @xxhyoslvrxx 

      Can you claim it after power cycling your console?

      How to power cycle your PlayStation console

      1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
      2. Turn it back on after 5 minutes. Launch the game.
      • xxhyoslvrxx's avatar
        xxhyoslvrxx
        4 years ago
        @EA_Blueberry hey I tried that, I've gotten the screen a few times so I tried different things. Nothing works ☹️

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