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LeCoute565's avatar
LeCoute565
5 years ago
Solved

UNABLE TO DOWNLOAD PS5 digital version on disk console

Product: Madden NFL 21 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Lecoute565 Date/time issue occurred 03/12/20202 What type of ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@LeCoute565 

Thank you for reaching out. The team is aware of this happening and we could use your help. Can you let us know the following:

  • PSN ID (PS5) or Gamertag (Series X)
  • Store you purchased the game from
  • Edition that you have (ex: MVP, Deluxe, Standard)

We have a similar thread on this here. We're passing these account examples to the Madden team to help them understand the root cause. Thank you for any help you can give us!

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