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ggwolfy7's avatar
6 years ago

Unable to get into ultimate team madden 20

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred For 3 days
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When I try to go into ultimate team, it tells me "error occured" or "our servers cannot process your request". I cannot go into it although I had acces to my ultimate for a couple of hours. But then it went back to crashing.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Try to see what is wrong
What happens when the bug occurs? It tells me that EA servers aren't available or something like that, when i check the site, it says that they are.
What do you expect to see? I excpect to get in to ultimate team
PS4 Crash Reporting: Please copy the text you put in the crash report here. When I try to go into ultimate team, it tells me "error occured" or "our servers cannot process your request". I cannot go into it although I had acces to my ultimate for a couple of hours. But then it went back to crashing.
What is the AMD or Nvidia Model Number of your graphics card? I dont know
Enter RAM memory size in GB i dont know

Please fix this as soon as possible.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi there, @ggwolfy7.

    I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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