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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Hey, Madden Community.

We are currently aware of players having trouble getting past the loading screen or attempting to play a game mode at the menu for the Madden NFL 21 Play First Trial. We're asking you to provide the following information to help aide the team in discovering what's causing this to happen, as it is not impacting all EA Play members.

Please provide us:

  • Gamertag/PSN ID
  • Platform you play on
  • Last time you attempted to launch the game (date & time/timezone)
  • Are you stuck at the loading screen or unable to select any game modes at the menu
rickprofit's avatar
rickprofit
5 years ago

El Provecho

Xbox Series X

12/03/2020  923PM MST

Can't do anything stuck on installing screen

@EA_Blueberry wrote:

Hey, Madden Community.

We are currently aware of players having trouble getting past the loading screen or attempting to play a game mode at the menu for the Madden NFL 21 Play First Trial. We're asking you to provide the following information to help aide the team in discovering what's causing this to happen, as it is not impacting all EA Play members.

Please provide us:

  • Gamertag/PSN ID
  • Platform you play on
  • Last time you attempted to launch the game (date & time/timezone)
  • Are you stuck at the loading screen or unable to select any game modes at the menu
  • TheSkullman05's avatar
    TheSkullman05
    5 years ago

    Hi,


    I have the same issue on Xbox and PS5

    • Gamertag/PSN ID: realSkullman05
    • Platform you play on: PS5
    • Last time you attempted to launch the game (date & time/timezone): 03/12/2020 - 20:00 (GMT+2)
    • Are you stuck at the loading screen or unable to select any game modes at the menu: unable to select any game modes at the menu
  • Sampiesto's avatar
    Sampiesto
    5 years ago

    I have the same problem on PS5, I also got the test-version while I've already bought the game a couple of months ago. It's so weird right now...

    • Gamertag/PSN ID: Sampiesto
    • Platform you play on: PS5
    • Last time you attempted to launch the game (date & time/timezone) : 2020/12/04 10:00 (GMT+1)
    • Are you stuck at the loading screen or unable to select any game modes at the menu: Can't select any game modes and stuck in testversion.
  • Slavnar's avatar
    Slavnar
    5 years ago
    • Gamertag/PSN ID: slavnar
    • Platform you play on: PS5
    • Last time you attempted to launch the game (date & time/timezone): 04/12/2020 - 12:00 CET
    • Are you stuck at the loading screen or unable to select any game modes at the menu: unable to select any game modes at the menu

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