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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

CookayPK's avatar
CookayPK
5 years ago
@jgofframs Exactly the same bro, I swear i just open to check and close madden for like 2 minutes now it eats up almost 5 to 6 minutes each time of the trial.
HagTaz83's avatar
HagTaz83
5 years ago
@CookayPK Almost same happened to me. I lost all hours and only opened up Madden 5-6 times to see if it would work. At most I was in it for 5 min. max. Next thing I know, my hours are gone and I know I didn't spend 10 hours in the intro or menus.
  • CookayPK's avatar
    CookayPK
    5 years ago
    @HagTaz83 Yeah this issue needs to be resolve fast, a lot of people payed to try out the game but never got their money worth plus they can't wait more than 1 month. I'd suggest those who come to this thread who has the same problem to stop opening their game until there's a reply with a sure solution to this.
  • Gmballer42's avatar
    Gmballer42
    5 years ago

    @EA_Kent this is atrocious. Look how many people are affected by this bug and you turn a cold shoulder on fixing this since October? Ridiculous.

    I'm playing ea play trial on PS5. Same problem as most people that it says ea servers can't be connected, although I can play any other EA game or literally any game online and have 1000 mbps down/1000 mbps up connection.

    PLEASE FIX. I have been a loyal EA support but I won't continue to support a company like this if you can't fix an issue affected thousands of customers...

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