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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
4 years ago
@krosent7298 wrote:
@EA_Blueberry Hey, sorry for the late response. So all of these steps didn't help. Clearing the system cache, changing DNS, clearing Mac Address, restarting modem/router and launching the game from My Games/Apps. The first time the trial is installed, I get a EA disconnection message and then I get to the main menu but not able to select any of the modes. Once I force close the game and relaunch the game, that's when I'm stuck on the "Showtime!" loading screen and doesn't progress past this.

@krosent7298 

The team is planning to address this in an upcoming title update. What you're experiencing must be fixed by the development team and we've had trouble locating any workaround fixes in these forums. We don't expect players to wait much longer to get into the Play First Trial for Madden NFL 21. Thank you for your patience!

StephenG1993's avatar
StephenG1993
4 years ago

I’m having the same issue, followed all the steps and nothing. Screen is frozen on “SHOWTIME!” And dims...I use PS4 and the username is StephenG1993. Any and all help would be appreciated 

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