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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Hey, Madden Community.

We are currently aware of players having trouble getting past the loading screen or attempting to play a game mode at the menu for the Madden NFL 21 Play First Trial. We're asking you to provide the following information to help aide the team in discovering what's causing this to happen, as it is not impacting all EA Play members.

Please provide us:

  • Gamertag/PSN ID
  • Platform you play on
  • Last time you attempted to launch the game (date & time/timezone)
  • Are you stuck at the loading screen or unable to select any game modes at the menu
devanzoshift's avatar
devanzoshift
4 years ago

Please help all solo challenges are unable to be played.  Says “Server Error” and crashes every single time the last few days.

Alan Rose 

Gamertag Devanzoshift 

PS4 Madden 21

it let’s me spend money on micro transactions (which I’ve spend a ton) and use the auction house and use sets.  Cannot play any challenges/modes.

Please help/refund ASAP thank you 

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