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SQUINTSJR1234's avatar
SQUINTSJR1234
6 years ago
Solved

Unable to power up player due to error message

Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? ItzKingSquints Date/time issue occurred 1/20/2020 What type of ...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    Hi, @SQUINTSJR1234 

    This is a known issue that can unfortunately impact some items and there are a couple ways to go about fixing it. If you're able to purchase another one of these same items from the auction house and use the newer one, that can help get around the error. I recommend checking how much the item is selling for before listing it so you can try to avoid any loss of coins when you're essentially swapping items out.

    Our Live-Support should be able to assist you with this if you're having trouble getting it done from your side. Contact an EA Advisor via the methods below so they can get a new item for you.

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Jonbickelhaupt33 

Are you able to fix this by setting your roster to BEST TEAM OVERALL via the lineup tool and backing out of MUT before attempting it again?

Bruiza2k's avatar
Bruiza2k
6 years ago
@EA_Blueberry This doesn’t work for me either. Luke Kuechly Power Up using the 97 OVR Series Redux Tribute card.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Bruiza2k 

    Try switching out all of your Team visuals and try again. Hopefully that does the trick, if not, please hit up our Support team so they can get this fixed for you. Apologies in advance if you have to go out of your way to get this item upgraded.

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

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