Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? das_bruiza
Date/time issue occurred 4-19-2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I currently have a 94 Power Up Luke Kuechly card with no chemistries/abilities/x-factors. I am trying to perform the last upgrade on this card using the 97 Series Redux Tribute card which will get my Power Up card up to a 98. When I attempt to do this, I always get an error stating “Error Our servers cannot process your request at this time. Please try again later.” And then the game immediately logs me out of MUT and to the main menu.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See description and attachment
What happens when the bug occurs? See description and attachment
What do you expect to see? Upgrade complete
PS4 Crash Reporting: Please copy the text you put in the crash report here. See attachment
What is the AMD or Nvidia Model Number of your graphics card? None
Enter RAM memory size in GB NA
Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? das_bruiza
Date/time issue occurred 4/19/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I currently have a 94 Power Up Luke Kuechly card with no chemistries/abilities/x-factors. I am trying to perform the last upgrade on this card using the 97 Series Redux Tribute card which will get my Power Up card up to a 98. When I attempt to do this, I always get an error stating “Error Our servers cannot process your request at this time. Please try again later.” And then the game immediately logs me out of MUT and to the main menu.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See description.
What happens when the bug occurs? See description.
What do you expect to see? Card should upgrade to the 98 overall as intended.
PS4 Crash Reporting: Please copy the text you put in the crash report here. I currently have a 94 Power Up Luke Kuechly card with no chemistries/abilities/x-factors. I am trying to perform the last upgrade on this card using the 97 Series Redux Tribute card which will get my Power Up card up to a 98. When I attempt to do this, I always get an error stating “Error Our servers cannot process your request at this time. Please try again later.” And then the game immediately logs me out of MUT and to the main menu.
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
