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Omgdonutzz's avatar
5 years ago
Solved

Unable to Sprint but can show playart

Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 10/18
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug I've run into an issue where right trigger will not allow me to sprint, however it will allow me to view play art when at the line of scrimmage so the trigger appears to be working. Has anyone else run into this or experiencing the same issue with madden 21? I have reinstalled madden 21 repaired the game files tried mouse and keyboard xbox one controller a ps4 controller. different usb slots, reinstalled the controller in devices and printers. Checked controller settings and all buttons respond. Tried starting madden with steam closed in case it was something at the driver level settings for controllers.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not exactly sure what caused this, my RB just stopped sprinting one game and i have been unable to sprint since.
What happens when the bug occurs? All the time and any game mode
What do you expect to see? I expect the player to sprint when holding down RT considering it will show play art at the line of scrimmage.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GTX970
Enter RAM memory size in GB 8GB

I've run into an issue where right trigger will not allow me to sprint. However it will allow me to view play art when at the line of scrimmage so the trigger appears to be working. Has anyone else run into this or experiencing the same issue with madden 21?

Steps I've taken to resolve:

Repaired the game files

Tried switching direct x version
Tried mouse and keyboard, Xbox one controller, ps4 controller.
Different USB slots
Reinstalled the controller in devices and printers.
Checked controller settings and all buttons respond.

I have reinstalled madden 21
Tried starting madden with steam closed in case it was something at the driver level settings for controllers.

Looking for any ideas as I have run out. Thanks!

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @Omgdonutzz,

    Interesting, thanks for letting me know! If it starts giving you trouble again please give me a shout. 

    /Kent

19 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Omgdonutzz 

    Hmm, that is definitely odd. Are you running any third party software to manage your controllers at all, like DS4Windows for example? 

    /Kent

  • I wasn't using ds4 for windows but I just tried it with a ps4 controller and it seems to allow me to sprint now. Its not ideal but its a good enough work around.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Omgdonutzz,

    Interesting, thanks for letting me know! If it starts giving you trouble again please give me a shout. 

    /Kent

  • I really appreciate your time, thanks for helping me find a solution!

  • @EA_Kent same here on xbox one , i played about 500 games on madden 21 , suddently my player wont sprint... i try it all , looked every setting , plz help
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    5 years ago
    @davidmailloux do you face this issue every time you try sprinting? does the respective key still work in other games? it would be my first guess that maybe your key (or the sensor below) might be damaged (or maybe dirty). how old is your controller?

  • I have had the same thing happen to me all night. Every time I try to scramble I get a “play calling” menu pop up in the middle of my play and I get tackled.  Can’t tell you how much that affects you when playing with Lamar.  But still not sure how to fix. I don’t madden enough to know this is not supported to happen but know this is not supposed to happen. Guess I’d i reboot my Xbox and it works I’ll update. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Srey9

    How did it go? Are you still running into the same issue? 

  • Kent,

    Having the same problem with madden 23, tried m&k sprint and did not work.

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