Forum Discussion

BungaTheG's avatar
BungaTheG
5 years ago

Unable to unlink/ link my twitch to EA account

I have been unable to link my twitch and ea account in order to get MUT rewards. When I went to the @EAMADDENNFL page on twitch and attempted to link them, I was given the message "Unable to link acc...
nte249's avatar
nte249
5 years ago

No matter how much I try and link my two accounts (EA and Twitch) it will not let me. I tried all last night and it said there was an error and I ended up not getting my crown and being in the stream for 2+ hours. What do I do?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @nte249 What is the exact error message you're getting?
    • nte249's avatar
      nte249
      5 years ago

      Its saying to restart the site and try again later 

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @nte249 

        Our teams have seen some recent reports of this and are investigating it. I still encourage you to reach out to our Support team if you haven't yet to help walk you through the account linking process and any troubleshooting.

        Have you cleared your browser's cache yet? I recommend doing that before attempting to un-link and link again.

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