User X-Factors Disappear in Franchise Mode Games

I'm having the same issue in Franchise mode. It is very frustrating to not be able to activate or utilize your X factor player like you should be able to. The X factor literally disappears everytime you start a game. I used the Green Bay packers and the only X factor on the team is Aaron Rodgers and everytime you start a game he gets demoted to have only superstar abilities. This needs to be addressed.