Solved
Vault entitlement failure error
Vault entitlement failure error I cannot add Madden NFL 21 to my PlayPro library. I have cleared caches as per previous support posts and reinstalled Origin. I have checked the the account on ea.com...
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@EA_Kent The problem resolved by itself after a few hours. I didn't make any changes on my system. I've been a member of Play Pro since it's changeover earlier this year. I couldn't access some account details on EA website so it must have been a problem with the Subscription service backend database.
Might be a good idea to check engine and other logs in case there was any corruption or in case there was unauthorized or illicit access. Would appreciate of the RCA results could be posted to assuage any customer concerns.
All the best.
Might be a good idea to check engine and other logs in case there was any corruption or in case there was unauthorized or illicit access. Would appreciate of the RCA results could be posted to assuage any customer concerns.
All the best.
