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AvenidaDelGato's avatar
AvenidaDelGato
Seasoned Novice
5 years ago
Solved

Verification Required But No Puzzle to Solve

Product: Madden NFL 20 Platform:PC Which console generation do you have? What is your gamertag/PSN ID? AvenidaDelGato Date/time issue occurred 7/3/2020 - present What type of issue do you have?...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @avenidadelgato 

    I appreciate the details!

    I'll pass this along to the Madden team for a look. 

    /Kent

WhatupSlime's avatar
WhatupSlime
5 years ago

Never mind. Just logged back in and The auction house is locked again. Absolutely ridiculous. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @WhatupSlime,

Thanks for following up. 


When you've got a chance please reach out to the Terms of Service team so they can review that Auction House ban. Unfortunately that's not something we can investigate here on Answers HQ. They'll need to see if it can be overturned. 

You can find more info on how to set up a case with them over at the EA Help website. The team will follow up with you via email as soon as they can. 

/Kent

  • Aydrial_x's avatar
    Aydrial_x
    Seasoned Newcomer
    5 years ago

    Hey @EA_Kent  I have this issue and i've tried everything in the book from reinstalling various ways, using a different administrator account, switching the DNS, restarting everything. Any suggestions? Ive talked to your reps on the phone like 6 times over the past 6 days and no help so far.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Aydrial_x, 

    Which platform are you playing on? 

    /Kent

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