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DeuceQuattro24's avatar
DeuceQuattro24
4 years ago

Vindication after 79 days, still can’t access MUT

I was banned on December 4th, appealed December 5th.  I was supposed to receive a response in 72 hours & after multiple threads on this forum as well as calls & chats with customer service I received...
DeuceQuattro24's avatar
DeuceQuattro24
4 years ago
@rjwil73 That’s unfortunate. I did finally have my sanctions lifted after filing a third appeal but I think our situations are different. My ban was overturned but the restrictions on my account weren’t lifted. It’s finally been straightened out but it has left a bad taste in my mouth & playing over the weekend didn’t feel as fun as it used to. And now I’m worried that I could get banned again & I have no idea when or why. It’s not worth stressing over I guess.
airraidassassin's avatar
airraidassassin
4 years ago

What a wonderful business model EA has constructed.

1. Get exclusive NFL rights

2. Make a crappy product with no accountability.

3. Ban customers who have been buying their games for 30 years.

4. Tell to pound sand when asked for an explanation and speedy review of appeal

  • rjwil73's avatar
    rjwil73
    4 years ago
    @airraidassassin Hence, why from now on I will not give this company any more money. If I decide to buy Madden 22, it will be a used copy.

    I currently am looking in to game recording to document everything I am doing in said game and then posting it to YouTube so if another false ban is placed on me, EA will at least be exposed, and I will have proof that I have done nothing wrong.

    Wish I would have thought of that before restarting after my first ban.

    Really sucks that it has come to this, but if I have to document my every move in a video game to avoid EA's screwed up TOS software, so be it.

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