Forum Discussion
EA_Blueberry
Community Manager
5 years agoWould you mind going into more detail on what you exactly mean? Are you trying to use a certain type of controller with your PC? We apologize, but we're not sure what you mean by your device not being supported.
5 years ago
It just says Verification Required then tells me sorry your device or network doesn't support loading the enforcement challenge and to visit EA Help
- EA_Blueberry5 years ago
Community Manager
@TheWeapon78
Do you have any third party devices plugged into the PC? It sounds like there may be a program or device plugged in that could be setting off flags for their anti-cheat system.
Try closing all programs down or attempt a clean boot, then immediately launch Madden NFL 21 as administrator through Origin.
How to Clean Boot your PC: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/ - 5 years ago
Did u ever fix it cause I have that issue rn
- EA_Blueberry5 years ago
Community Manager
@FIexedd
Does the solution in this link below help fix it for you?
https://answers.ea.com/t5/Technical-Issues/MUT-Verification-Captcha-will-not-load-and-I-can-not-play-MUT-PC/td-p/9452264