What do i do if my device doesnt support the enforcement challenge

Product: Madden NFL 21
Platform:Steam-PC
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? [edit: email address removed]
Date/time issue occurred 11/28/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When loading in I receive a pop up saying enforcement challenge and says my device isn’t compatible to load it so I can’t play my MUT. I recently downloaded the app on my phone and have been active in auction as well as grinding trying get good cards.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Take the block off my account that’s makes it think I’m a robot.
What happens when the bug occurs? When pop up comes I can’t even go back to screen. I have to shut down whole program. I already look in a forum and went thru start up trouble shooting
What do you expect to see? No pop up. Or tell me what to download to fix it. On the phone it will load but not on my computer
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Amd Ryzen 5 2400G 3.60Ghz
Enter RAM memory size in GB Installed 8GB (6.91GB usable)

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