Why can’t I access the community files

Hey @936378401ed2021a

If you're still experiencing this can you let me know whether you play on Xbox One, PlayStation 4, or PC?

Usually a simple reboot of the modem/router and console fixes connection errors like this. We have a great article on basic steps in the link below if you wanted to give it a quick run.

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/