Forum Discussion
Hey @littylogan,
Do you have the game installed on an external storage drive, or is it stored on the drive that's built into your Xbox?
/Kent
- 4 years ago
My game won’t get past the load screen. I try to open the game and is shows Lamar then it goes to a no input screen. I have uninstalled, reinstalled, reset the power to the Xbox, tried with madden 20 and 19 which also didn’t work, deleted all my save files, now I have created a new Xbox account and new ea account, none of which have worked
- EA_Blueberry4 years ago
Community Admin
Hi, @Kinger2223
Let's get this fixed for you.
Do you own the game digitally or are you trying to play it through an EA Play/Xbox Game Pass membership? Curious to know how you're installing it and whether you have anything plugged into the USB slots on the console.
Have you tried loading up the game from both a WiFi or wired connection and rebooted the router to see if it could be network related?- 4 years ago
I have the disc version of the game. I have nothing plugged into the USB ports and my connection is all good.