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My game won’t get past the load screen. I try to open the game and is shows Lamar then it goes to a no input screen. I have uninstalled, reinstalled, reset the power to the Xbox, tried with madden 20 and 19 which also didn’t work, deleted all my save files, now I have created a new Xbox account and new ea account, none of which have worked
Hi, @Kinger2223
Let's get this fixed for you.
Do you own the game digitally or are you trying to play it through an EA Play/Xbox Game Pass membership? Curious to know how you're installing it and whether you have anything plugged into the USB slots on the console.
Have you tried loading up the game from both a WiFi or wired connection and rebooted the router to see if it could be network related?
- 5 years ago
I have the disc version of the game. I have nothing plugged into the USB ports and my connection is all good.
- EA_Blueberry5 years ago
Community Manager
@Kinger2223
Let's see if it's connectivity related. Can you try disabling the internet from the Xbox and then insert the disc. Let me know if you can get in that way.- 5 years ago
I disconnected from the internet, still will not work
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