Forum Discussion
5 years ago
I have the disc version of the game. I have nothing plugged into the USB ports and my connection is all good.
EA_Blueberry
Community Manager
5 years ago@Kinger2223
Let's see if it's connectivity related. Can you try disabling the internet from the Xbox and then insert the disc. Let me know if you can get in that way.
- 5 years ago
I disconnected from the internet, still will not work
- EA_Blueberry5 years ago
Community Manager
Good to know. Can you let me know if rebooting the network can help you reconnect? If you're not able to connect from multiple EA accounts this narrows it down to a hardware or network issue. Please check all the steps in here and confirm with me once they're all done whether they helped fix it for you or not.
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
- 5 years ago@EA_Blueberry Nope didn’t help
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