Have you tried setting your visual settings back to default?
Community Manager@Blest03
We unfortunately don't have a confirmation on whether both issues raised in this post will be scheduled for the next title update. Some items could be taken out last minute due to unforeseen issues so until it's verified and announced over Good Morning Madden we are unable to confirm. The franchise players not being able to get the 32nd team to join was reported earlier than the play art, as the play art issue seemed to pop up after one of our more recent updates. Updates are scheduled a little bit in advance due to the process they have to go through, so I'm more optimistic of the 32nd team not being able to join getting addressed sooner if they were not both included in the next update.
Yo check the dates for how long this problem has persisted. Lol yall are a joke this should be embarrassing
