why has the pause glitch not been fixed

Surprise Surprise no ea reply. Worst customer service in the world. This will prob get taken down though bc just like a dictatorship EA tells the people how they wanna tell them and they wanna control everything being said about them. 

Maybe if this was a question of why didnt I get something I paid for and not this guy is 16 hour now pause glitching me you guys would answer. 

It's a shame that cheaters get to continue to play the game and get away with it I have lost at least 10 games due to pause glitch and anonther 15 due to some kind of glitch that when they onside kick my guys freeze and cant chase the ball it's ridiculous really smh. 

Yeah and he just snuck back on while I was watching tv and I got kicked for griefing I am so pissed EA can kiss my [Offensive Comment Removed - Admin.]